That's a Little Like Asking If a Swiss Army Knife Is Just a Can Opener. One of the things I genuinely value about my role at OPTICS is the opportunity to talk with healthcare leaders. Every conversation teaches me something — about how organizations are structured, where they feel pressure, what keeps people up at night, and how they think about the problems they are trying to solve. A recent conversation has stayed with me — not because it went badly, but because it didn't g

We have plenty of statistics. We know that 81% of nurses have experienced workplace violence. We know that one incident can cost a healthcare organization $32,000 in direct medical expenses, and that legal settlements average between $800,000 and $1.2 million. We know the turnover numbers. We know the wait time data. We know what the research says. What we do not have enough of are the stories behind those numbers. The nurse who held it together after a patient threw somethin

One Action Could Change Everything April is Workplace Violence Prevention Awareness Month. Most organizations will mark it with a social post or two. Maybe a training reminder. Maybe nothing at all. We are not doing that. This month, OPTICS for Healthcare is committing to something specific: every business day in April — all 22 of them — we will post one key fact about workplace violence in healthcare and one simple, concrete action anyone can take that day. Not eventually. T