What This Week's News Confirms Each week, Kim and I spend time together reviewing the articles posted by the OPTICS team in the OPTICS Newsroom ( www.OPTICSHC.com/news ). This week we came away with a renewed sense of urgency and confirmation that we're building exactly what healthcare organizations need right now. The trends are unmistakable: workplace violence in healthcare isn't just persisting, it's escalating. But here's what gives us confidence: OPTICS was designed from

A Step Forward for Healthcare Safety When New York announced its new workplace violence prevention requirements for hospitals and nursing homes in December, we were not surprised. What New York is requiring by September 2027 outlines what healthcare organizations will need to implement: a structured, systematic approach to preventing workplace violence. The timing is significant. Healthcare workplace violence has increased dramatically, with some facilities experiencing 60% i

Many healthcare leaders may not realize that the anxiety their patients feel about not knowing  what's happening, might be driving them toward violence. New research published in the Journal of Emergency Nursing  in 2025 examined 315 emergency department patients and found that "intolerance of uncertainty" is a major predictor of violence tendency. What's Intolerance of Uncertainty? Think about what it’s like to be a patient in an Emergency Department (ED). You are in pain. Y